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 Conflict Resolution in Property Management Webinar - On-Demand

It’s human nature to have conflicts and it can arise for any number of reasons with tenants, coworkers, supervisors and employees. Learn effective conflict management skills from both a psychiatrist and attorney as they discuss sources of conflict, techniques on becoming more self-perceptive and socially aware, and how to effectively resolve conflicts with different personality types.


Puneet Singh, Managing Partner, PKS Law Group, P.C.
Puneet Singh received her Juris Doctorate from the University of San Francisco School of Law and was admitted to the State and Federal Bars in 2001. She is the founder and Managing Partner at
PKS Law Group, P.C. Her experience includes counseling the largest property management firms in the nation as well as smaller portfolio owners on their real estate needs. Ms. Singh has extensive knowledge in fair housing, post foreclosure evictions, property management, and unlawful detainer law and litigation. 

Dr. Prithpal Singh, MD
Dr. Singh completed her undergraduate studies at The University of California Davis from which she graduated with honors (Bachelor of Science in Physiology, and Bachelor of Science in Psychology). She next earned her medical degree at The University of California Irvine - College of Medicine, where she went on to complete her residency in General Psychiatry, followed by a fellowship in Child and Adolescent Psychiatry. Since graduating from fellowship in 2005, Dr. Singh has held a private practice and works at various clinics in Los Angeles, Orange, and Riverside Counties.

Original Broadcast Date: November 2018
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

Note: This webinar is one part of CAA’s three-part Beginning the Tenancy series. While it may be taken as a standalone class, CAA recommends taking the entire series to get a more complete picture of the application and screening process. 

    Non-Member Price